Frequently Asked Questions

If you cough or sneeze, Virustatic Shield can cut the risk of spreading infection. Healthy people only need a mask if risking contact with others who may be infected. You need to wear a shield if you are out in public, in the proximity of others, if you are isolating at home with family members or others and if you have the virus to avoid transmission to others.

Virustatic Shield offers two-way protection. It can protect others from harmful viruses breathed out through it. But it only helps when combined with strict personal hygiene.

For maximum protection, pull over your head to cover your nose, mouth and ears. Ensure a snug fit. Rolling or pinning the Virustatic Shield will not reduce its effectiveness and can be achieved with non piercing accessorises. Accessories include male, female and children’s hair accessories eg clips, ties, bobbles, section clips, grips, butterfly clips, fitted under the back of a cap.
For maximum protection, fold the Virustatic Shield in half and double up the layers.

Yes. Virustatic Shield’s protein coating works in both directions. So it doesn’t reduce the antiviral effect if you wear it inside out.

Yes, it’s fine to fold Virustatic Shield, as long as you cover your nose, mouth and ears. In fact, a double layer of the fabric increases the anti viral effect.

Virustatic Shield is manufactured to the highest standards from natural fibre materials to allow the coating to impregnate the fibres. Prolonged wear without washing may result in the fabric becoming loose. Tightening with a clip will support repeated wear and hand washing will help restore its original shape and fit.

Virustatic Shield is suitable for all ages. We make three sizes (small, medium and large). Small is suitable for children and it can be pinned to ensure a snug fit.

Yes. We recommend a maximum of three hand washes in warm water without detergent. Our recommendation is conservative and is based on testing and an analysis of the available science. Washing will restore its original shape and fit after prolonged use. You can wear the shield for up to 50 hours before having to wash it.

We recommend you hand wash your Virustatic Shield in warm water without detergent.

We do not advise drying on a radiator or in a tumble dryer. High temperatures can damage the antiviral coating and reduce its effectiveness.

We do not recommend ironing Virustatic Shield. High temperatures can damage its antiviral coating.

No. We do not recommend dry cleaning your Virustatic Shield.

No device can guarantee 100% protection against viruses. The Virustatic Shield effectiveness is improved when used alongside government-issued hygiene guidelines.

Wash your hands frequently with soap and clean water. Cough and sneeze into a paper tissue and dispose of it immediately. Avoid touching your eyes, ears, nose and mouth.

Each Virustatic Shield has a unique serial number, linked to a QR code on its label. This protects against fakes. Download any QR reader and scan that code to check it’s the genuine article. Also check the colour shift ink on the label by rubbing until it disappears.

It is only possible to return the product if the Virustatic Shield packaging is unopened, unused and the QR code has not been accessed. All of these features will be checked on any return before a refund can be made.

Frequently Asked Questions

When do I need to wear a Virustatic Shield?

If you cough or sneeze, Virustatic Shield can cut the risk of spreading infection. Healthy people only need a mask if risking contact with others who may be infected. You need to wear a shield if you are out in public, in the proximity of others, if you are isolating at home with family members or others and if you have the virus to avoid transmission to others.

Will Virustatic Shield stop me infecting other people?

Virustatic Shield offers two-way protection. It can protect others from harmful viruses breathed out through it. But it only helps when combined with strict personal hygiene.


What is the right way to wear Virustatic Shield?

For maximum protection, pull over your head to cover your nose, mouth and ears. Ensure a snug fit. Rolling or pinning the Virustatic Shield will not reduce its effectiveness and can be achieved with non piercing accessorises. Accessories include male, female and children’s hair accessories eg clips, ties, bobbles, section clips, grips, butterfly clips, fitted under the back of a cap.
For maximum protection, fold the Virustatic Shield in half and double up the layers.

Can I wear the Virustatic Shield inside out?

Yes. Virustatic Shield’s protein coating works in both directions. So it doesn’t reduce the antiviral effect if you wear it inside out.

Can I fold my Virustatic Shield over?

Yes, it’s fine to fold Virustatic Shield, as long as you cover your nose, mouth and ears. In fact, a double layer of the fabric increases the anti viral effect.

Does Virustatic Shield lose its shape?

Virustatic Shield is manufactured to the highest standards from natural fibre materials to allow the coating to impregnate the fibres. Prolonged wear without washing may result in the fabric becoming loose. Tightening with a clip will support repeated wear and hand washing will help restore its original shape and fit.


Can a child wear a Virustatic Shield?

Virustatic Shield is suitable for all ages. We make three sizes (small, medium and large). Small is suitable for children and it can be pinned to ensure a snug fit.

Can I wash my Virustatic Shield?

Yes. We recommend a maximum of three hand washes in warm water without detergent. Our recommendation is conservative and is based on testing and an analysis of the available science. Washing will restore its original shape and fit after prolonged use. You can wear the shield for up to 50 hours before having to wash it.

How to wash my Virustatic Shield?

We recommend you hand wash your Virustatic Shield in warm water without detergent.

Can I dry Virustatic Shield on a radiator or in a tumble dryer?

We do not advise drying on a radiator or in a tumble dryer. High temperatures can damage the antiviral coating and reduce its effectiveness.

Can I iron my Virustatic Shield?

We do not recommend ironing Virustatic Shield. High temperatures can damage its antiviral coating.

Can I dry clean my Virustatic Shield?

No. We do not recommend dry cleaning your Virustatic Shield.

Will it provide 100% protection against viruses?

No device can guarantee 100% protection against viruses. The Virustatic Shield effectiveness is improved when used alongside government-issued hygiene guidelines.

How else can I protect myself against viruses?

Wash your hands frequently with soap and clean water. Cough and sneeze into a paper tissue and dispose of it immediately. Avoid touching your eyes, ears, nose and mouth.

How do I know my Virustatic Shield is genuine?

Each Virustatic Shield has a unique serial number, linked to a QR code on its label. This protects against fakes. Download any QR reader and scan that code to check it’s the genuine article. Also check the colour shift ink on the label by rubbing until it disappears.

Returns Policy

It is only possible to return the product if the Virustatic Shield packaging is unopened, unused and the QR code has not been accessed. All of these features will be checked on any return before a refund can be made.


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